Austria•Germany
Remote
Mid Level
Full Time
💰£94,200 - £155,000
#LI-AL1#LI-Remote
Requirements
- •Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
- •Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
- •Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
- •Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
- •Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
- •Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
- •Work with public sector accounts who require security clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe)
What You'll Do
- •Serve as the primary technical contact and trusted advisor for designated enterprise customers, leading them through all stages of their Camunda adoption journey
- •Guide the creation and execution of tailored technical adoption plans, designed to maximize business outcomes and ensure long-term success
- •Deliver hands-on technical guidance, best practices, and advisory services to both business and technical stakeholders – from onboarding through ongoing operations
- •Identify and remove execution risks by proactively conducting platform and solution health checks, facilitating escalation management, and advocating for customer needs internally
- •Foster strong, collaborative relationships with cross-functional Camunda teams such as Customer Success Managers, Consulting, Support, Product, Engineering, Sales and Pre-Sales to drive measurable customer outcomes at scale
- •Regularly spend time on-site with accounts for key milestone interactions (as needed, up to 50% during busy periods) to deepen partnerships and accelerate strategic initiatives
- •Work with public sector accounts who require security clearance (non-exclusively, your portfolio may also contain other accounts across the UK or Europe)
Nice to Have
- •Experience in enterprise automation, business process management, process orchestration, or robotic process automation
- •Relevant industry certifications (AWS Certified Solutions Architect, Azure Solutions Architect Expert, CKAD, CKA, etc.)
- •Familiarity with Camunda products
Benefits
- •Remote & Flexible work from anywhere with home office budget, co-working space support, and flexible time off
- •In Person Connection through Annual Kickoff, team offsites, and Camundi Connection Budgets including meetups and local gatherings
- •Health & Wellbeing with locally tailored healthcare, Modern Health for global mental wellbeing, and Live Well Lifestyle Spending Account (LSA)
- •Financial Security with retirement and pension plans plus life and disability insurance where relevant
- •Professional Growth up to $/€/£1,000 per year for self-driven learning: courses, certifications, books
About Camunda
Camunda enables organizations to orchestrate and automate processes to overcome complexity, increase efficiency, and operationalize AI.
Berlin, Germany
500-1000
IT Services & Consulting