UK•UK (Remote)
Remote
Mid Level
Full Time
AI AgentLarge Language ModelsPythonGolangCloudDevOpsSystem IntegrationCustomer Facing
Requirements
- •Bachelor’s or Master’s degree in Computer Science, Engineering, or a related field
- •3+ years of experience in software development, AI/ML engineering, or system integration
- •Proficiency in Python and Golang
- •Familiarity with AI/ML concepts
- •Hands-on experience with large language models (LLMs) and prompt engineering techniques
- •Strong understanding of AI agent frameworks, function calling, and retrieval-augmented generation (RAG)
- •Experience with cloud platforms (AWS, GCP, or Azure) and DevOps practices (CI/CD, containerization, monitoring)
- •Hands-on experience integrating systems via APIs, webhooks, and data pipelines
- •Excellent communication and project management skills
- •Ability to use data-driven decision-making including A/B testing and performance monitoring
- •Ability to work collaboratively in cross-functional environments
What You'll Do
- •Develop, configure, deploy, and optimize AI agents using Cresta’s AI platform and tools
- •Build AI agent integrations with external systems (APIs, databases, CRMs, etc.) to ensure seamless workflow integration
- •Optimize AI agent performance and troubleshoot issues in complex enterprise environments
- •Collaborate with customers and internal stakeholders to gather technical requirements and translate business needs into AI Agent solutions
- •Conduct interactive demos and present proof-of-concepts to prospective customers, gather feedback, and iteratively refine solutions
- •Define project milestones, create implementation plans, and coordinate execution with internal teams to ensure on-time delivery
- •Provide feedback to product and engineering teams to influence roadmap through real-world deployment learnings
- •Collaborate with PMs to define agent goals, iterate based on customer feedback, and shape product capabilities
- •Serve as a trusted technical advisor for customers, guiding best practices for AI agent adoption and usage including architecture design, security, and scalability planning
Benefits
- •Base salary
- •Equity
- •Variety of benefits
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning