San Francisco, United, States (Hybrid)•London (Hybrid)•New York, NY (Hybrid)•San Francisco, CA (Hybrid)
Hybrid
Senior
Full Time
💰$150,000 - $190,000
communicationspublic relationsmedia relationsAItechnologyB2Bcustomer experience
Requirements
- •6+ years of progressive communications experience, with significant time in corporate communications roles at high-growth B2B AI/technology companies
- •Exceptional written and verbal communications skills
- •Sharp instincts for messaging and narrative
- •Established relationships with journalists, editors, and podcasters covering enterprise tech and AI
- •Outstanding media skills
- •Strong project management skills; able to manage multiple high-priority workstreams simultaneously without sacrificing quality
- •Track record of partnering effectively with leaders across departments on high-priority initiatives
- •Comfort executing on a high volume of projects without a large supporting team
What You'll Do
- •Build and deepen relationships with top-tier business and tech journalists, editors, and podcasters
- •Drive earned media strategy for major announcements, including corporate news, partnerships, product milestones, and industry leadership moments
- •Prepare executives and subject matter experts for media and speaking engagements
- •Partner cross-functionally with Marketing, Legal, HR, Product, and more to align communications with business objectives
- •Drive thought leadership that elevates Cresta
- •Spot emerging narratives in AI/CX/enterprise tech early and identify thought leadership and commentary opportunities
- •Draft communications materials, including press releases, presentations, blog posts, and social copy
- •Identify and secure meaningful industry awards and speaking opportunities
Nice to Have
- •Experience building narratives for a company transitioning from challenger to category leader
- •Experience in customer experience technology or CX AI
Benefits
- •Medical, dental, and vision plans
- •Flexible vacation time
- •Paid parental leave
- •Monthly gym & phone allowance
- •Work from home office stipend
- •Lunches and dinners included for in-office employees via DoorDash
About Cresta
Cresta uses artificial intelligence to assist sales and service agents in the quality of customer service.
Palo Alto, CA, US
250 - 500
AI & Machine Learning