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    AR & Billing Specialist

    Darkroom
    Brazil•Portugal•Spain
    Remote
    Mid Level
    Full Time
    remotefinanceaccounts_receivableaccounts_payablebillingcollectionsQuickBooksRampAI_tools

    Requirements

    • •2–4 years of experience in accounts receivable, accounts payable, billing, or collections, ideally at an agency, professional services, or SaaS company with US clients
    • •Hands-on experience with QuickBooks Online
    • •Strong in Google Sheets or Excel, including lookups, pivot tables, and reconciliations
    • •High bar for accuracy; invoices sent are right the first time
    • •Confident communicator, polite but firm with US client contacts, by email and on calls
    • •Good judgment about people and priorities; knows when to push, escalate, or wait
    • •Takes initiative; raises problems with proposed fixes
    • •Fluent in written and spoken English

    What You'll Do

    • •Prepare and issue all client invoices each cycle, including recurring retainers, one-off projects, variable and performance fees, and hourly web-support work
    • •Reconcile tracked hours and variable-fee calculations against contracts and scopes before invoices go out
    • •Keep the billing schedule current as clients start, change scope, pause, or offboard
    • •Own collections execution end to end: run the follow-up calendar, manage AR aging and days sales outstanding, and follow the collections strategy set for each account
    • •Carry out the approach set for each account, such as one consolidated reminder before the due date, a call with the client’s finance team, or bringing in the account lead, and recommend changes when an approach isn’t working
    • •Join the daily cash flow check-in led by the Finance Operations Manager
    • •Flag at-risk accounts early, such as slipping payment patterns, disputes, or unresponsive contacts, with a recommended action
    • •Prepare the weekly cash and AR report, and draft the cash and collections section of the monthly report
    • •Keep the weekly cash forecast current, with expected receipts by client and by week
    • •Run accounts payable in Ramp: enter vendor bills, check them against approvals and contracts, schedule payments, and keep vendor records current
    • •Pay creators, partners, and referral payouts in Ramp once amounts are approved, and keep payee records current
    • •Record invoices and payments in QuickBooks, working alongside our external bookkeeper
    • •Peer-check teammates’ work, such as reported MRR and client data against billing records
    • •Maintain and improve our collections playbook and billing processes

    Nice to Have

    • •Experience with Ramp or a similar AP tool
    • •Experience using Claude or similar AI tools in work, or eagerness to use them

    Benefits

    • •Unlimited PTO + local holidays relevant to your hub
    • •Remote-First Culture with hybrid work expected for employees near New York or Lisbon HQs
    • •Flexible parental leave
    • •Growth opportunities with exposure beyond core role

    About Darkroom

    Darkroom is a vertically integrated digital agency pioneering the next generation of consumer-facing brands.

    Los Angeles, CA, US
    10 - 50
    Advertising & Marketing