EU | Remote
Remote
Senior
Full Time
remotepre-salessolutions engineerAIvoice AIcloudEMEA
Requirements
- •5 or more years in Solutions Engineering or a similar customer-facing technical role focused on pre-sales
- •Professional software engineering experience in at least one language such as JavaScript/TypeScript, Python, or Rust
- •Hands-on experience with modern cloud platforms, Docker, Kubernetes, networking fundamentals, and secure API design
- •Proven track record leading POCs for enterprise customers and earning the technical win
- •Clear written and verbal communication across both technical and executive audiences
What You'll Do
- •Lead technical discovery for strategic opportunities and map business goals to measurable technical success criteria and an evaluation plan
- •Design, scope, and execute POCs that prove value with defined datasets, metrics, and timelines
- •Build lightweight prototypes, sample integrations, and demos using Deepgram SDKs and APIs
- •Advise on architecture for accuracy, latency, scalability, and cost covering cloud, self-hosted, hybrid, and data residency needs
- •Run security and compliance threads common in EMEA and prepare responses for GDPR, ISO 27001, SOC 2, and vendor risk reviews
- •Triage and debug issues during evaluations collaborating with Product, Engineering, and Support
- •Create reusable assets such as working samples, reference architectures, runbooks, and field guides
- •Partner with Solutions Architects and Support for continuity after initial wins and through expansion phases
- •Enable the field by collaborating with AEs, CSMs, and partners on positioning, demos, and technical validation for priority use cases
Nice to Have
- •Experience with speech recognition, TTS, voice quality analysis, or AI agents that orchestrate LLMs
- •Familiarity with telephony and real-time media concepts such as SIP, WebRTC, streaming, and WebSocket integrations
- •Experience with self-hosted and hybrid deployments including Helm-based installs and production observability
- •Strong understanding of authentication, authorization, and data residency topics in EMEA enterprise reviews
- •Fluency in an additional European language such as German, French, Dutch, Italian, or Spanish
Benefits
- •Medical, dental, vision benefits
- •Annual wellness stipend
- •Mental health support
- •Life, STD, LTD Income Insurance Plans
- •Unlimited PTO
- •Generous paid parental leave
- •Flexible schedule
- •12 Paid US company holidays
- •Quarterly personal productivity stipend
- •One-time stipend for home office upgrades
- •401(k) plan with company match
- •Tax Savings Programs
- •Learning / Education stipend
- •Participation in talks and conferences
- •Employee Resource Groups
- •AI enablement workshops / sessions
About Deepgram
Deepgram specializes in providing AI-powered speech-to-text technology that offers audio intelligence, text-to-speech, and voice agent API.
San Francisco, CA
100 - 250
AI & Machine Learning