England•Portugal•Spain•Italy•Germany
Remote
Senior
Full Time
💰€104,125 - €148,750
remoteseniortechnical account managerEMEA
Requirements
- •4+ years of experience in a customer-facing technical role (e.g., Senior TAM, Principal Solutions Architect, Solution Engineer or DevOps Consultant), with a demonstrated track record of managing and expanding high-value enterprise accounts
- •Deep, hands-on expertise in containerization, CI/CD, infrastructure-as-code, and the broader cloud-native ecosystem
- •Proven ability to lead and orchestrate technical strategy for multiple, complex accounts, proactively identifying and resolving systemic issues before they become critical
- •Exceptional executive presence and communication skills, with a track record of building trusted relationships with C-level and VP-level stakeholders
What You'll Do
- •Lead the strategic vision for multiple high-value enterprise accounts, driving adoption and expansion by aligning Docker's capabilities with their long-term business objectives
- •Act as the voice of the customer for the product and engineering teams, synthesising and prioritising feedback from multiple accounts to directly influence the Docker product roadmap
- •Conduct platform health assessments and maturity reviews, delivering best practices across Dockerfiles, images, CI/CD, registry strategy, and secure software supply chain governance
- •Guide customers on AI-assisted development workflows and operational governance, connecting Docker's AI capabilities to their broader platform strategy
- •Architect and execute complex adoption plans that address critical technical and business challenges
- •Lead and facilitate Strategic Business Reviews, presenting a comprehensive view of the customer's technical journey and demonstrating the strategic value and ROI of their partnership with Docker to senior leadership
Nice to Have
- •Experience building or contributing to a formal TAM program
Benefits
- •Freedom & flexibility; fit your work around your life
- •Designated quarterly Whaleness Days plus end of year Whaleness break
- •Home office setup; we want you comfortable while you work
- •16 weeks of paid Parental leave (after 6 months of employment)
- •Technology stipend equivalent to $100 USD net/month
- •PTO plan that encourages you to take time to do the things you enjoy
- •Training stipend for conferences, courses and classes
- •Equity; we are a growing start-up and want all employees to have a share in the success of the company
- •Docker Swag
- •Medical benefits, retirement and holidays vary by country
- •Remote-first culture, with offices in Seattle and Paris
