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    IT Solutions Engineer (Remote)

    Finom
    Belgrade
    Remote
    Mid Level
    Full Time
    remotefintechautomationdevopsidentity_access_managementmdmapi_integrationsecurity_compliance

    Requirements

    • •At least 3 years in IT support, systems administration, or IT/DevOps engineering with hands-on expertise in Windows and macOS environments.
    • •Strong IAM experience with JumpCloud or comparable IdP for SSO, SCIM, and SAML including integration configuration and debugging.
    • •Strong MDM/UEM experience with JumpCloud MDM or similar for endpoint management including profiles and scripts for zero-touch deployment.
    • •Automation-first mindset with scripting skills in PowerShell, Bash, Python, or similar to build scalable solutions from scratch.
    • •API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM).
    • •Experience with n8n or comparable automation/iPaaS platform.
    • •Proficiency administering Google Workspace or M365 and experience with ITSM tools, ideally Jira Service Management.
    • •Clear, concise communication in English across technical and non-technical audiences.
    • •Advanced use of AI tools to accelerate troubleshooting and draft automations.

    What You'll Do

    • •Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across top applications by ticket volume.
    • •Integrate core systems: Build and maintain integrations tying HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS into one event-driven lifecycle using REST APIs, SCIM, and n8n.
    • •Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud as Identity Provider, troubleshoot provisioning and authentication issues, maintain access governance.
    • •Deliver the Security controls programme: Build automations for security and compliance initiatives contributing to DORA, ISO 27001, and SOC 2 efforts.
    • •Administer and optimize business-critical platforms: Manage Jira Service Management backend, configure workflows, request types, forms, and automations, and manage Atlassian Suite, Slack, and Notion.
    • •Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints.
    • •Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and implement cost-saving technical changes.
    • •Document everything built: Create and maintain technical documentation, configs, automation flows, API maps for team use.
    • •Lead technical projects: Lead smaller technical projects end to end, providing technical guidance.

    Nice to Have

    • •Familiarity with security frameworks ISO 27001, DORA, SOC 2 and SaaS governance/management tooling.
    • •Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
    • •Experience in high-growth, modern infrastructure environments.
    • •ITIL 4 Foundation and JumpCloud Core Certification or willingness to certify.

    Benefits

    • •Make a genuine impact on the product with ownership and autonomy.
    • •Work in the EU with flexibility for remote or hybrid work across Europe.
    • •Become a stock options holder through the Stock Options Program.
    • •Receive unwavering support and care in a modern, friendly, and eco-conscious corporate culture.
    • •Participate in the Work & Swim program: spend one month in a corporate apartment in Cyprus for work-life balance.

    About Finom

    Finom provides an online payment solution that integrates business accounts, invoicing, and accounting.

    Amsterdam, Netherlands
    500 - 1000
    Finance