Krakow
Remote
Mid Level
Full Time
fintechIT operationsautomationDevOpsidentity and access managementJumpCloudAPI integrationremote workstock options
Requirements
- •At least 3 years in IT support, systems administration, or IT/DevOps engineering with hands-on expertise across Windows and macOS environments.
- •Strong IAM experience with JumpCloud or comparable IdP for SSO, SCIM, and SAML, including configuring integrations and debugging provisioning and authentication issues.
- •Strong MDM/UEM experience with JumpCloud MDM or similar (Intune/Jamf), including profiles and scripts for zero-touch deployment.
- •Automation-first mindset with real scripting skills in PowerShell, Bash, Python, or similar to build reliable, scalable solutions from scratch.
- •API fluency: comfortable reading API documentation and integrating multiple systems (REST APIs, webhooks, SCIM), experience with n8n or comparable automation/iPaaS platform.
- •Proficiency administering Google Workspace or M365 and experience with ITSM tools, ideally Jira Service Management (workflows, request types, automations).
- •Clear, concise communication in English across technical and non-technical audiences.
- •Advanced use of AI tools to accelerate troubleshooting, draft automations, and improve operational efficiency.
What You'll Do
- •Build the access lifecycle automation layer: Own the design, build, and maintenance of automated provisioning and deprovisioning across top applications by ticket volume, implementing birthright roles and HiBob-driven trigger events.
- •Integrate core systems: Build and maintain integrations tying HiBob, JumpCloud, Tequipy, Google Workspace, Slack, Notion, and other SaaS into one event-driven lifecycle using REST APIs, SCIM, and n8n.
- •Manage identity and access at the backend: Configure and debug SSO/SCIM and SAML flows in JumpCloud, own SSO app integrations end to end, troubleshoot provisioning and authentication issues, and maintain access governance.
- •Deliver the Security controls programme: Build automations for security and compliance initiatives such as local admin removal and least-privilege enforcement, contributing to DORA, ISO 27001, and SOC 2 efforts.
- •Administer and optimize business-critical platforms: Manage Jira Service Management backend, configure workflows, request types, forms, and automations, and manage Atlassian Suite, Slack, and Notion.
- •Own endpoint automation: Build and test JumpCloud MDM device policies, profiles, and scripts for zero-touch deployment across Windows and macOS endpoints.
- •Drive SaaS and budget optimization: Monitor system logs, performance, and SaaS usage to identify waste and cost-saving opportunities and implement technical changes to reclaim them.
- •Document everything built: Create and maintain technical documentation, configs, automation flows, and API maps to ensure workflows are reliable, documented, and alerted.
- •Lead technical projects: Lead smaller technical projects end to end, including new SSO app integrations, JSM form build-outs, and new system integrations, providing technical guidance.
Nice to Have
- •Familiarity with security frameworks ISO 27001, DORA, SOC 2 and SaaS governance/management tooling.
- •Experience with HRIS-driven automation (HiBob or similar) and hardware lifecycle tooling (Tequipy or similar).
- •Experience in high-growth, modern infrastructure environments.
- •ITIL 4 Foundation and JumpCloud Core Certification or willingness to certify.
Benefits
- •Make a genuine impact on the product with ownership and autonomy.
- •Work in the EU with flexibility for remote or hybrid work across Europe.
- •Become a stock options holder through the Stock Options Program.
- •Receive unwavering support and care in a modern, friendly, and eco-conscious corporate culture.
- •Work & Swim program: spend one month in a corporate apartment in Cyprus for work-life balance with Mediterranean views.
