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    AI Process Owner — Transaction Monitoring & Customer Lifecycle

    Finom
    Spain•Poland•Netherlands
    Remote
    Senior
    Full Time
    AIAMLTransaction MonitoringFintechProcess OwnerRemote FriendlyEuropean Startup

    Requirements

    • •3+ years experience in fintech, bank, EMI or PSP environment in transaction monitoring and AML
    • •Hands-on experience in first line of defence alert resolution
    • •Solid understanding of AML frameworks and practical application
    • •Experience implementing AI in projects with operational teams
    • •Clear understanding of AI limits within transaction monitoring frameworks
    • •Strong data analysis skills and familiarity with Databricks, Metabase, Power BI; SQL is an advantage
    • •Customer-minded with focus on impact
    • •Structured, pragmatic, and comfortable owning end-to-end processes
    • •Professional fluency in English

    What You'll Do

    • •Own AI implementation for transaction monitoring alert resolution from identifying manual steps to running in production
    • •Understand the alert resolution process from pick up to false positive, true positive, or offboarding
    • •Build AI-driven investigation capability for customers, suspicious transactions, and behavioral/network patterns
    • •Build and iterate on AI agents that replace manual analyst work with clear boundaries and audit trails
    • •Redesign the alert resolution process around AI automation, validation, and human involvement
    • •Define the AI/AML boundary and document it for risk management, audit, and regulators
    • •Support and upskill analysts through transition to model and output validation
    • •Work hands-on with data to find inefficiencies, false-positive drivers, and measure changes
    • •Partner with technical teams and stakeholders to translate operational needs into technical requirements
    • •Keep customer experience in view to improve efficiency and reduce unnecessary touchpoints
    • •Own documentation and process ownership to audit standards

    Nice to Have

    • •Experience building or deploying AI agents or LLM-based workflows in regulated or operational settings
    • •Exposure to model validation, model risk management or AI governance
    • •Experience with transaction monitoring vendor systems and rule tuning/threshold optimisation
    • •Background in periodic reviews, KYC/CDD or ongoing customer due diligence
    • •Experience with SAR/STR reporting
    • •Python or similar for data work and prototyping

    Benefits

    • •Make a genuine impact on the product
    • •Opportunities for continuous personal and professional development
    • •Flexibility to travel and work remotely or hybrid across Europe
    • •Stock options program available to all team members
    • •Supportive, modern, friendly, and eco-conscious corporate culture
    • •Work & Swim program: one month in a corporate apartment in Cyprus with Mediterranean views

    About Finom

    Finom provides an online payment solution that integrates business accounts, invoicing, and accounting.

    Amsterdam, Netherlands
    500 - 1000
    Finance