Spain
Remote
Junior
Full Time
💰€24,000 - €36,000
remoteB2BSaaSFintechFrench speaker
Requirements
- •Minimum 1-2 years in a Sales, Account Management, Customer Success position in B2B SaaS or Fintech
- •Strong communication skills - you know how to open a conversation and create urgency without being pushy and put the customer first
- •Commercially focused - you think in terms of revenue per account, expansion potential, balancing customer satisfaction with business goals
- •You use data to make decisions - whether that's spotting a usage drop before it becomes a churn risk or identifying the right moment to have a plan upgrade conversation
- •Comfortable working in a fast-moving environment where the playbook is still being written in places
- •French Native (or almost) and perfect fluency in English
What You'll Do
- •Actively managing and engaging the portfolio through a multi channel communication strategy
- •Building strong relationships with decision-makers and becoming a trusted point of contact for clients
- •Driving revenue growth, retention and product adoption across Finom’s product suite
- •Identifying and executing upsell, cross-sell and referral opportunities and avoid churn
- •Using account data, usage signals and portfolio trends to prioritise outreach and identify opportunities or risks
- •Monitoring account health and proactively intervening with at-risk clients to prevent churn
- •Maintaining accurate Salesforce pipeline, activity and account tracking
- •Using Modjo/AI tools call intelligence to continuously improve performance and share best practices with the team
- •Supporting clients throughout all lifecycle stages
- •Following relevant AML, transaction-monitoring and internal processes
Nice to Have
- •Prior experience with Salesforce or similar tools
Benefits
- •Full remote from Spain, Poland, Cyprus, Portugal, Hungary, Greece, Serbia, Turkey, Bulgaria & eastern EU
- •Base salary from 24.000 EUR to 36.000 EUR gross per year, based on experience
- •Annual bonus based on targets achieved - up to 12K EUR per year
- •Stock Options
- •Work & Swim program from Cyprus
About Finom
Finom provides an online payment solution that integrates business accounts, invoicing, and accounting.
Amsterdam, Netherlands
500 - 1000
Finance