Remote Ireland; Remote, Spain; Remote, United Kingdom•EMEA
Remote
Senior
Full Time
remotedeal deskEMEAsenior managerbusiness operations
Requirements
- •Several years of manager experience in Deal Desk, Pricing Strategy, Revenue Operations, Sales Operations, Finance Operations, or a closely related quote-to-cash function in enterprise SaaS
- •Proven success leading Deal Desk teams supporting complex, fast-growing sales organizations and cross-functional stakeholders
- •Solid understanding of SaaS pricing models including per-seat, tiered, multi-year, and usage-based pricing
- •Working knowledge of bookings policy, revenue recognition principles, audit readiness, and public-company compliance requirements
- •Experience operating or improving approval workflows, escalation paths, SLAs, deal review processes, and CRM or CPQ-enabled quoting operations
- •Strong commercial judgment across direct, channel, private offer, and other non-standard sales motions common in EMEA
- •Strong communication skills with the ability to tell a clear story from data, influence stakeholders, and drive alignment in ambiguous situations
- •A customer-focused, solutions-oriented mindset with strong emotional intelligence and experience leading a regional team through change
What You'll Do
- •Lead the EMEA Deal Desk team, including hiring, enablement, operating rhythm, and ongoing iteration of the function within the region
- •Own the end-to-end service model for Deal Desk and Order Management across EMEA
- •Serve as the regional escalation point for complex, non-standard, and strategic transactions
- •Partner with the Global Deal Desk leader and peer regional managers to ensure EMEA practices stay aligned with global policy while reflecting regional nuances
- •Act as a strategic advisor to Sales leadership on deal quality, pricing discipline, exception handling, and commercial strategy
- •Create and deliver executive-ready insights on deal quality and pricing effectiveness
- •Ensure complex deal structures can be operationalized cleanly in downstream systems and processes
Benefits
- •Benefits to support your health, finances, and well-being
- •Flexible Paid Time Off
- •Team Member Resource Groups
- •Equity Compensation & Employee Stock Purchase Plan
- •Growth and Development Fund
- •Parental Leave
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