World Wide - Remote•Worldwide - Remote
Remote
Senior
Full Time
💰$11 - $31/hour
freelanceremotecontractAI traineraudio specialist
Requirements
- •Strong verbal communication skills in a simulated customer support context
- •English proficiency including fluency across all language skills: reading, listening, writing, and speaking
- •Access to a high-quality microphone to ensure clean, reliable audio input during evaluations
- •Comfort working with structured prompts, evaluation rubrics, and technical guidelines
- •Device capable of running audio recording software and opening large technical documentation
- •Basic computer programming literacy including understanding of JSON structures, familiarity with functions and methods, ability to reason about structured data and simple logic
What You'll Do
- •Create and execute role-play–based evaluation scenarios simulating realistic customer service interactions across multiple domains including flight bookings and travel support, financial services, telecommunications and technical support
- •Contribute to the development of diverse and representative datasets used to assess conversational audio agents
- •Evaluate model performance across a standardized set of qualitative and quantitative metrics
- •Ensure evaluations reflect real customer expectations for clarity, efficiency, and natural conversational flow
Benefits
- •Contractor position with pay range $11 to $30.65 per hour depending on experience, expertise, and geographic location
About Invisible Agency
Clients give us complex business problems and we become their operations, automation, and AI partner to deliver operational breakthroughs.
San Francisco, CA, US
250 - 500
IT Services