Philippines•Worldwide - Remote
Remote
Mid Level
Full Time
💰$5/hour
freelanceremoteconsultatione-commercePOS integration
Requirements
- •Proven experience leading high-volume, video-based consultative conversations with external merchants, demonstrating a strong customer-first mindset
- •Strong technical aptitude with the ability to learn new platforms quickly, build trust, and confidently handle objections related to technology, time, or cost
- •Detail-oriented communication skills to uncover merchant needs through structured questioning and articulate relevant digital solutions
- •Proficiency in Google Workspace (Docs, Sheets, Gmail) and comfort with data-driven decision-making
What You'll Do
- •Guiding merchants through full setup sessions to ensure high-quality Online Ordering implementations, including testing links and integrating them into current websites, GMB, and GFO
- •Assisting merchants in building new websites when needed or customizing existing pages to reflect their visual identity and meet strict design standards
- •Independently processing complex integrations (such as Toast POS) and dual menus, ensuring all ordering links are fully functional and resolving any technical barriers
- •Leading high-volume, video-based consultation meetings, uncovering merchant needs, addressing technology/cost objections, and resolving pending deliverables
Nice to Have
- •Familiarity with e-commerce platforms, restaurant POS systems (especially Toast)
- •Basic knowledge of HTML/CSS or website customization
- •Prior experience in B2B sales, customer success, or merchant onboarding
Benefits
- •Freelance / Independent Contractor engagement
- •Remote workplace
About Invisible Agency
Clients give us complex business problems and we become their operations, automation, and AI partner to deliver operational breakthroughs.
San Francisco, CA, US
250 - 500
IT Services