Principal, Business Operations - Pro

United Kingdom•Brazil•Ireland•Cyprus•Portugal•Canada•Poland

Remote

Senior

Full Time

cryptobusiness operationssenior roleproject managementdata-drivencross-functional collaboration

Requirements

•5–7 years in BizOps, Product Ops, Strategy, Consulting, or similar high-leverage roles with measurable impact
•Strong project management skills to bring structure to ambiguity and drive initiatives from 0 to 1
•Comfortable with data interpretation including dashboards, KPIs, and financial/operational metrics
•Excellent communication skills adaptable across audiences from executives to cross-functional individual contributors
•Highly organized, detail-driven, and biased toward follow-through and execution
•Self-starter who creates roadmaps proactively
•Experience collaborating across product, engineering, compliance, legal, finance, and marketing
•Belief in Kraken’s mission to accelerate financial freedom and inclusion through crypto

•Build operating rhythms, reviews, and forums that keep the Pro org aligned and focused on priorities
•Lead and deliver cross-functional projects critical to Pro’s success
•Support leadership in decision-making by framing issues, tracking KPIs, and surfacing gaps or risks early
•Maintain systems for reporting, business reviews, roadmap coordination, and cross-team initiatives
•Partner with leadership to scope and stand up new initiatives in Spot, Margin, Derivatives, or Infrastructure
•Contribute to high-impact materials such as exec updates, all-hands, and strategic memos
•Act as the first line of intake for inbound requests, triage them effectively, and ensure accountability for follow-through
•Identify bottlenecks in operations and propose improvements to help the team scale efficiently
•Use business intelligence and data to support PMs and leadership across Pro
•Partner with Compliance and Legal teams to improve product experience