Kyiv Office
Remote
Mid Level
Full Time
Service Desk SpecialistSystem AdministrationTechnical SupportCloud SolutionsIT Infrastructure
Requirements
- •2+ years of experience in system administration
- •Experience in cloud solutions support
- •Excellent communication and customer service skills
- •Ability to maintain documentation and asset records
- •Willingness to learn new technologies
- •Experience in installation, configuration, and troubleshooting of macOS and Windows
- •Knowledge of user account, group, and access management in cloud services (Google Workspace, Atlassian, GitHub, AWS)
- •Basic understanding of networking technologies (DHCP, DNS, VPN, Wi-Fi, TCP/IP)
- •Experience with remote access systems
- •Experience working with ticketing systems
- •Basic Linux skills (preferred)
What You'll Do
- •Setting up workstations for new employees and advising them on hardware usage
- •Providing remote and on-site technical support for employees
- •Procuring, delivering, returning, repairing, and auditing IT equipment
- •Configuring and maintaining the IT infrastructure (hardware, system software, applications)
- •Managing system permissions and user accounts
- •Diagnosing and resolving hardware, software, and system issues
- •Preparing instructional materials and conducting employee training
- •Managing software licenses
- •Participating in IT projects aimed at improving user experience and implementing new technologies
- •Ensuring compliance with corporate IT policies
Nice to Have
- •Experience with VPN, LDAP
- •Administration skills in Atlassian, AWS, GitHub, MDM
- •English proficiency sufficient for reading technical documentation and written communication
- •A proactive approach and clear career ambitions
Benefits
- •Competitive salary in EUR, subject to annual performance reviews
- •Transparent and systematic quarterly bonus system
- •Flexible work schedule
- •Option to work remotely
- •Comprehensive medical insurance for employee and a significant other
- •Financial support during special life events
- •Unlimited paid vacation leave
- •Unlimited paid sick leave
- •Reimbursement for professional courses and trainings
About Playson
Playson is a gaming company that develops games, cutting-edge content, and promotional consulting services.
Malta
250 - 500
Gaming