European Union•Moldova•Latvia•Albania•North Macedonia•Slovakia•Malta•Croatia•Czech Republic•Slovenia
Remote
Senior
Full Time
remoteseniordata_analystsubscription_businessSQLBI_toolsproduct_analytics
Requirements
- •Degree in an analytical field or equivalent practical experience
- •3+ years of experience as a Data Analyst with proven ownership of end-to-end analysis and stakeholder delivery
- •Strong analytical and problem-solving skills
- •Excellent verbal and written communication
- •Ability to think strategically and make data-driven recommendations aligned with company goals
- •Strong experience in Product Analytics: funnels, cohorts, retention, LTV, churn, segmentation
- •Hands-on experience with event analytics tools such as Mixpanel, GA4, Amplitude, or similar
- •Advanced SQL
- •Experience with popular BI tools such as Tableau, Looker, or similar
- •Experience in subscription business
- •Hands-on experience analyzing payment and subscription data including checkout conversion, payment approval rates, renewals, failed payments, refunds, and chargebacks
- •Ability to adapt quickly, learn new tools and methods efficiently, and work effectively in a high-pressure, fast-changing environment
- •Strong spoken and written English
What You'll Do
- •Partner with Product, Marketing, and Data Teams to define KPIs, success metrics, and decision criteria
- •Create new dashboards, maintain and improve existing reporting ensuring clarity and trust
- •Deliver full-funnel analysis, identify bottlenecks, and propose improvements or A/B test ideas
- •Analyze payment and subscription performance across checkout, trial-to-paid conversion, renewals, failed payments, refunds, and chargebacks; identify revenue leakage and recommend improvements
- •Partner with Product, Engineering, and Finance to investigate payment issues and ensure payment metrics and revenue reporting are accurate and consistent
- •Lead user behavior analysis using event data
- •Monitor key metrics and anomalies; escalate issues and communicate updates to stakeholders with defined SLAs
- •Own and maintain event taxonomy and tracking structure; validate implementation and business logic alignment
- •Design and build robust, reusable SQL data models
- •Mentor Junior/Middle Analysts in SQL, validation, funnel/cohort analysis, and experimentation quality
- •Give and receive direct, actionable feedback with peers and the Leadership Team; maintain a high bar for quality
Nice to Have
- •Experience in Marketing Analytics
- •Experience with Python, R
- •Experience with GCP, BigQuery
- •Experience with Google Ads, Facebook Ads etc
- •Experience with orchestration frameworks such as Airflow, dbt
- •Experience with git and code review process
Benefits
- •Remote Work Environment
- •Unlimited PTO
- •Paid National Holidays
- •Company-provided MacBook
- •Flexible Independent Contractor Agreement
About Ruby Labs
RubyLabs build high-value products that users will be willing to purchase and use continually.
London, UK
10 - 50
IT Services