Remote
Remote
Senior
Full Time
remotefull-timedatabasepostgresqlsupportseniorEMEA
Requirements
- •7+ years in technical support, databases, backend engineering, SRE, or similar field
- •Deep knowledge of PostgreSQL internals including autovacuum behavior, WAL growth, long-running transactions, table bloat
- •Strong skills in high-performance SQL and query optimization
- •Comfortable troubleshooting complex setups including multi-tenant schema patterns and distributed system behavior
- •Ability to debug Edge Functions failures
- •Experience handling data migration issues (pg_dump/restore, schema drift, failed migrations) and recovery
- •Hands-on experience with cloud hosting providers like AWS
- •Comfortable in terminal and Linux environments
- •Thrives in high-volume situations and can form and test assumptions quickly
What You'll Do
- •Investigate and resolve advanced customer issues across Postgres, Auth, RLS, Storage, Realtime, Edge Functions, and client libraries
- •Provide consultative, proactive advice to optimize workloads and avoid common pitfalls
- •Reproduce bugs, isolate root causes, propose workarounds, and escalate to engineering
- •Ask smart, targeted questions to turn incomplete reports into actionable cases
- •Communicate clearly and empathetically with users of all levels
- •Spot patterns across tickets and recommend improvements to documentation, tooling, and product
- •Mentor junior team members and help raise support quality
Benefits
- •Fully remote work with WeWork membership or co-working allowance
- •ESOP (equity ownership) for all team members
- •Tech allowance for work environment setup
- •100% health insurance coverage for employees and 80% for dependents
- •Annual company off-sites for connection and collaboration
- •Flexible asynchronous work schedule
- •Annual education allowance for professional development
About Supabase
Supabase is an open-source backend-as-a-service platform built on Postgres, giving developers a database, authentication, instant APIs, edge functions, realtime subscriptions, storage, and vector embeddings.
San Francisco, California, United States
251-500
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