Cardiff, United Kingdom; London, United Kingdom•United Kingdom
Remote
Senior
Full Time
💰£120,000
fixed-term contracthybrid workfinancial servicescompliancesenior role
Requirements
- •Significant senior compliance leadership experience in UK regulated financial services
- •Strong knowledge of FCA regulation, Consumer Duty, SMCR and conduct risk management
- •Experience overseeing complex remediation, redress or other high-profile regulatory programmes
- •Credibility with Executive and Board stakeholders and experience supporting regulatory engagement
- •Strong judgement, independence, commercial awareness, and delivery focus
- •Ability to move quickly, prioritise effectively and create impact within a fixed-term assignment
What You'll Do
- •Lead the day-to-day operations of the Compliance function within the agreed delegation, governance, and risk management framework
- •Provide leadership and oversight of Compliance Advisory and Compliance Monitoring leadership
- •Ensure effective delivery of compliance activities and provide expert regulatory guidance to the business
- •Support the maintenance of a strong compliance culture across the organisation
- •Provide independent second-line oversight, constructive challenge and assurance across the Motor Finance Redress Programme lifecycle
- •Assess programme governance, redress methodology, customer segmentation, controls, data quality, communications and delivery outcomes
- •Ensure Consumer Duty, conduct risk, vulnerable customer and regulatory expectations are embedded in programme decisions and execution
- •Provide clear assurance reporting to the CRO/SMF16 holder, Executive and Board committees
- •Support transparent and well-controlled engagement with the FCA and other relevant stakeholders
- •Lead, motivate and develop a high-performing Compliance function
- •Shape and deliver the Compliance strategy, monitoring plan and assurance priorities
- •Promote a culture of integrity, accountability and customer focus
- •Provide pragmatic, risk-based advice on FCA requirements, Consumer Duty, SMCR and conduct risk
- •Support products, strategic change and transformation while maintaining appropriate regulatory standards
- •Translate regulatory developments into clear, practical business actions
- •Own delivery of risk-based compliance monitoring and thematic reviews
- •Provide independent insight and challenge on regulatory and conduct risks
- •Assess the effectiveness of key controls and oversee timely remediation of findings
- •Identify and escalate emerging risks, breaches and material control weaknesses
- •Deliver concise, decision-useful reporting to senior management and governance committees
- •Support the SMF16 holder in regulatory engagement, reviews and information requests
- •Build trusted relationships across the organisation and with external stakeholders
- •Lead horizon scanning and coordinate proportionate responses to regulatory change
- •Oversee the ongoing embedding of Consumer Duty and delivery of good customer outcomes
- •Ensure the needs of vulnerable customers are considered throughout products, services and remediation activity
- •Use data and insight to strengthen early identification of regulatory and conduct risk
Nice to Have
- •Motor finance, consumer credit, retail banking, mortgages, savings or specialist lending experience
- •Experience in a PRA-regulated firm or complex financial services group
- •Previous SMF approval or direct experience supporting an SMF16 holder
- •Relevant legal, compliance or risk qualification
- •Third party oversight frameworks
Benefits
- •25 days annual leave plus 8 days Bank Holiday
- •An additional day off for a ‘celebration day’ including birthdays, weddings, religious holidays, graduations etc
- •Buy or sell up to 5 days holiday a year
- •Healthcare cash plan through Westfield Health
- •Life Assurance at 3 x salary
- •Electric Vehicle salary sacrifice scheme
- •Cycle to Work salary sacrifice scheme and a free helmet
- •Salary sacrifice Pension contribution with 4% employee contributions matched with 4% Tandem contribution
- •Smart Tech scheme (buy goods with 0% interest)
- •10% discount on solar panels
- •Tandem Hub for treats, cash back and discounts on UK retailers
- •2 days per year paid volunteering
- •Free cereal, snacks and drinks in all offices
- •Quarterly team social budgets
- •Volunteer 14.25 hours a year for charity and receive a half day on a Friday
- •Fundraising event matching up to £200 a year
- •Additional 1-day annual leave for renewable energy at home
- •£500 towards a home charger for electric car
- •Entry into a £200 prize draw for using public transport or low emissions/hybrid car
- •£30 voucher for a cycling helmet when signing up to cycle to work scheme
About Tandem Bank
Tandem is bank and financial management company that helps save, borrow and spend money.
London, UK
500 - 1000
Banking