Remote - Ireland
Remote
Senior
Full Time
remoteobservabilityplatform engineeringOpenTelemetryAWSKubernetessoftware engineer
Requirements
- •Proven expertise in building and scaling observability systems such as logging platforms, metrics pipelines, tracing infrastructure, or profiling tools
- •Lead technical execution for major components of Twilio’s observability overhaul including centralized S3-based data lakes, OpenTelemetry instrumentation, and ClickHouse-backed query engines
- •Proficiency in at least one modern programming language such as Go, Python, or Java
- •Familiarity with high-cardinality data challenges and telemetry correlation techniques
- •Experience designing high-scale telemetry systems like Prometheus, ClickHouse, OpenTelemetry, Kafka, or equivalent
- •Solid understanding of distributed systems and observability challenges in microservice-based environments
- •Experience with AWS, Kubernetes, and infrastructure-as-code tools
- •Ability to provide architectural guidance and thought leadership across teams
- •Ability to make forward-looking technical decisions and lead others through ambiguity
What You'll Do
- •Lead the end-to-end architecture and delivery of key observability platform components, focusing on reliability, scalability, and usability
- •Drive consistency and quality across all observability signals including logs, metrics, traces, and continuous profiling
- •Serve as a technical advisor and mentor across the platform organization
- •Go deep in problem areas such as high-cardinality telemetry, distributed tracing correlation, and compute cost insights
- •Collaborate with product teams, SREs, and developer experience groups to understand telemetry needs and integrate observability into engineering workflows
- •Design and build developer-friendly tooling and APIs for incident response, performance analysis, and platform debugging
- •Leverage and contribute to open-source standards like OpenTelemetry
- •Champion a pragmatic approach to observability balancing performance, cost, and user value
Nice to Have
- •Familiarity with ClickHouse, Grafana Mimir, Athena, or equivalent systems for log and metrics querying
- •Contributions to open-source observability tools or communities
- •Experience building cost visibility or FinOps tooling for cloud compute and telemetry pipelines
Benefits
- •Competitive pay
- •Generous time off
- •Ample parental and wellness leave
- •Healthcare
- •Retirement savings program
About Twilio
Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.
San Francisco, CA, US
5000 - 10000
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