Inside Sales - Representative (Active) 2

Remote - United Kingdom

Remote

Junior

Full Time

remotesalesinside_salesjunior_levelsaastechnical_sales

Requirements

•At least 1+ years of closing sales experience or sales development/business development experience in a technical SaaS/CPaaS space with a record of top performance.
•Understanding or interest in cloud computing/communications business model and excitement for selling to a technical audience using a solution-oriented approach.
•Technical solutions selling experience and enjoyment in working with real customers to listen and solve problems.
•Strong written and verbal communication skills to simplify complex technical and financial details.
•Demonstrated track record of managing forecasts.
•Analytical account development strategy using data to find opportunities and prove value.
•World-class organization, prioritization, and documentation skills.
•Entrepreneurial mindset.
•Deep personal interest in social impact market and dedication to making a positive difference.
•High adaptability and comfort with ambiguity, change, and rapid-paced environments.

•Net new customer acquisition and managing entire sales cycles to drive new revenue while maintaining high customer satisfaction for accounts across community & social services, healthcare, NGOs, humanitarian aid, credit unions, and other non-profits.
•Understand customers' business and technical requirements to design solutions using Twilio’s communications API platform.
•Collaborate with cross-functional teams (Sales, Sales Development, Marketing, Product, Engineering, Support) to address customer requirements and advise on digital communication strategies.
•Generate and maintain accurate sales pipeline and forecast using CRM (Salesforce).
•Execute automation strategies to serve a large quantity of customers while maintaining NPS and preventing churn.
•Drive deals forward, remove obstacles, think creatively to find best solutions, and recommend process improvements.
•Develop expertise in social impact and nonprofit market to help prospective customers understand Twilio’s platform benefits.
•Communicate complex technical and financial details simply.
•Balance competing priorities and manage multiple projects/deals simultaneously.