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    Incident Response Senior Engineer

    Twilio
    Remote - Ireland
    Remote
    Senior
    Full Time
    remotesecurityincident responsecloudAImentorship

    Requirements

    • •3+ years of security incident response in a production-cloud environment
    • •Subject-matter expert on security issues and technologies
    • •Ability to utilize AI for comprehensive, complex security incident response activities
    • •Advanced knowledge of service-oriented architectures and security tools for cloud environments
    • •Experience working across a technology stack on difficult security challenges
    • •Experience with SIEM platforms and ability to extend their functionality
    • •Experience with SOAR tools and automating manual security processes
    • •Experience in AWS, GCP, or other large cloud platform
    • •Excellent written and verbal communication skills
    • •Ability to influence and build effective working relationships at all organizational levels

    What You'll Do

    • •Lead and support the response to all security events and incidents across Twilio’s complex global infrastructure, services and applications
    • •Document incidents and projects and craft best practices as runbooks and standard operating procedures
    • •Work cross-collaboratively to understand and solve challenges related to a broad spectrum of threat actors and activity
    • •Improve Twilio’s security and reliability posture by driving identified betterments from security events and incidents
    • •Rapidly acquire new technical skills and knowledge in a fast-paced, highly disruptive industry environment
    • •Own the security incident lifecycle, respond to incidents and participate in on-call rotation and RCAs for security incidents
    • •Build, cultivate, and maintain positive relationships with internal customers to identify and facilitate solutions
    • •Provide mentorship, support, and care for the team to enable long-term career development and success

    Nice to Have

    • •Support implementation of controls and safeguards to prevent AI vulnerabilities such as prompt injections, model evasion, and data poisoning
    • •Utilize GenAI and LLM-based security use cases to interpret alerts, reduce false positives, and contextualize threat data
    • •Collect intrusion artifacts and forensically sound images to analyze malware, trojans, and source code
    • •Monitor external vendor data and threat intelligence to analyze trends and proactively defend against emerging risks

    Benefits

    • •Competitive pay
    • •Generous time off
    • •Ample parental and wellness leave
    • •Healthcare
    • •Retirement savings program

    About Twilio

    Twilio is a cloud communication company that enables users to use standard web languages to build voice, VoIP, and SMS apps via a web API.

    San Francisco, CA, US
    5000 - 10000
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