Bulgaria•Xometry Europe
Remote
Mid Level
Full Time
remotecustomsexportEU regulationsprocess improvementautomation
Requirements
- •3–5+ years of professional experience as a Customs Specialist, Customs Brokerage Manager, Export Compliance Specialist, or in a comparable customs operations role
- •Strong practical knowledge of EU export customs procedures, rules of origin, and preferential trade agreements
- •Hands-on experience with EUR.1 certificates, Supplier’s Declarations, T2 procedures, and other export documentation
- •Proven experience determining and verifying HS codes, preferably for technical or manufacturing products
- •Experience communicating directly with customs authorities and managing third-party customs brokers
- •Practical experience handling non-standard shipments including returns, warranty replacements, repairs, and re-import procedures
- •Experience working with ERP systems and customs software or system integrations
- •Strong attention to detail and the ability to review complex commercial and customs documentation accurately
- •Proven ownership and problem-solving skills with the ability to independently manage complex cases
- •Strong communication and cross-functional collaboration skills
- •Ability to work effectively under tight deadlines, particularly during month-end closing
- •Process-oriented mindset and interest in continuous improvement and automation
- •English proficiency at B2/C1 level for daily operations and cross-functional collaboration
- •Current residence and authorization to work within the European Union
What You'll Do
- •Prepare complete document packages and provide the required information to customs brokers for export declarations
- •Review commercial data including declared value, country of origin, Incoterms, and product descriptions
- •Verify export documentation and customs entries to ensure accuracy and compliance with EU customs regulations
- •Prepare responses and supporting documentation for inquiries from customs authorities
- •Manage day-to-day communication with customs brokers, transport companies, and customs authorities
- •Investigate and resolve discrepancies related to export declarations and supporting documents
- •Coordinate internal stakeholders during customs reviews and audits
- •Ensure that urgent and non-standard customs cases are handled accurately and on time
- •Assess product eligibility under preferential trade agreements
- •Manage Supplier’s Declarations and prepare the information required for EUR.1 certificates
- •Support T2 procedures and mandatory invoice declarations for San Marino
- •Maintain accurate documentation related to preferential and non-preferential origin
- •Manage customs procedures for warranty replacements, claim returns, repair shipments, and re-imports after repair
- •Coordinate duty-free re-import procedures and other special customs arrangements
- •Develop case-specific solutions in accordance with applicable EU and local customs requirements including the BAP system where relevant
- •Determine and verify HS codes for technical and manufacturing products
- •Collaborate with technical teams to obtain accurate product information and supporting documentation
- •Ensure consistency between product descriptions, technical specifications, HS codes, and customs documentation
- •Coordinate special export procedures for period-end deliveries
- •Review export transactions and resolve documentation issues during month-end closing
- •Align with warehouse, logistics, finance, and other internal teams to ensure timely shipment processing
- •Provide practical guidance on export requirements and perform pre-shipment documentation checks
- •Identify opportunities to improve customs and export workflows
- •Collaborate with IT and operations teams on ERP improvements and process automation
- •Support the development of scalable and reliable customs compliance processes
Nice to Have
- •Additional European language skills
Benefits
- •Remote Work: The opportunity to work fully remotely
- •Corporate Equipment: A corporate laptop and the necessary tools and systems for effective remote work
- •International Environment: Collaboration with colleagues from different countries and functions in an English-speaking global team
- •Meaningful Ownership: The autonomy to manage complex customs cases and directly influence the reliability of Xometry’s European export operations
- •Professional Growth: Opportunities to deepen your expertise in EU customs compliance, international logistics, ERP systems, and process automation
- •Cross-Functional Exposure: Close cooperation with logistics, warehouse, finance, technical, operations, and IT teams across the organization
- •Process Improvement Opportunities: The ability to shape customs workflows, contribute to ERP improvements, and implement scalable automation solutions
- •Open and Supportive Culture: A collaborative environment that values initiative, practical ideas, fast decision-making, and individual contribution
- •Learning Opportunities: Access to knowledge-sharing activities, professional development resources, and corporate language courses
- •Structured Onboarding: A clear onboarding process covering the company’s customs procedures, internal systems, tools, and cross-functional workflows
About Xometry Europe
Xometry Europe is a Science, technology & engineering Industry.
Ottobrun, Germany
500 - 1000
Science, technology & engineering